Computer Safety Tip

Error 0x800CCC0B when sending email

March 26, 2009 Computer Tips And Tricks

The 0x800CCC0B error when trying to send email through outlook express is a common error that is often encountered on an attempt to send your first email from third party email services such as gmail (google mail). You are able to receive email and the POP account may appear to work fine without a problem. This is because the SMTP 0x800CCC0B error will only occur when sending email.

An unknown error has occured. Subject ‘test’, Account: ‘pop.gmail.com’, Server: ‘smtp.gmail.com’, Protocol: SMTP, Port:465, Secure (SSL): Yes, Error Number: 0x800CCC0B

Your email provider does not allow messages to be sent via (SMTP) without server authentication, this causes the error. This fix is easy and is outlined in the following simple solution:

How to Fix the 0x800CCC0B Outlook Express Error”
1.    From Outlook Express, navigate to Tools>Accounts
2.    Select the account that is encountering the error from the list and then click Properties.
3.    Navigate to the Servers tab and check the My server requires authentication box under Outgoing Mail Server, then click OK.
4.    Now, simply try to resend the email by clicking the Send/Recv button.

Tags: 0x800CCC0B, Email, Error 0x800CCC0B, gmail, google mail, sending